At Caravanpro.com.au we are committed to protecting your
privacy and take great care in protecting the information that you
provide us!
When you become a registered user of the Caravanpro.com.au
website, we'll also use your personal information to send you
marketing or promotional information from time to time. You can opt
out of receiving marketing information from Caravanpro.com.au at
anytime by using the unsubscribe function within the electronic
marketing material or by changing your settings under the Update my details
section of our website.
Updating your personal information
You can update your personal information anytime by accessing your
account via the My Account section of the
Caravanpro.com.au website. Use your unique identifier and password
to amend your account details.
Our Privacy Policy:
1. We respect your privacy
1.1. Caravanpro respects your right to privacy and is committed
to safeguarding the privacy of our customers and website visitors.
We adhere to the Australian Privacy Principles contained in
thePrivacy Act1988 (Cth). This policy sets out how we collect and
treat your personal information.
1.2. "Personal information" is information we hold which is
identifiable as being about you.
2. Collection of personal information
2.1. Caravanpro will, from time to time, receive and store
personal information you enter onto our website, provided to us
directly or given to us in other forms.
2.2. You may provide basic information such as your name, phone
number, address and email address to enable us to send information,
provide updates and process your product or service order. We may
collect additional information at other times, including but not
limited to, when you provide feedback, when you provide information
about your personal or business affairs, change your content or
email preference, respond to surveys and/or promotions, provide
financial or credit card information, or communicate with our
customer support.
2.3. Additionally, we may also collect any other information you
provide while interacting with us.
3. How we collect your personal information
3.1. Caravanpro collects personal information from you in a
variety of ways, including when you interact with us electronically
or in person, when you access our website and when we provide our
services to you. We may receive personal information from third
parties. If we do, we will protect it as set out in this Privacy
Policy.
4. Use of your personal information
4.1. Caravanpro may use personal information collected from you
to provide you with information, updates and our services. We may
also make you aware of new and additional products, services and
opportunities available to you. We may use your personal
information to improve our products and services and better
understand your needs.
4.2. Caravanpro may contact you by a variety of measures
including, but not limited to telephone, email, sms or mail.
5. Disclosure of your personal information
5.1. We may disclose your personal information to any of our
employees, officers, insurers, professional advisers, agents,
suppliers or subcontractors insofar as reasonably necessary for the
purposes set out in this Policy. Personal information is only
supplied to a third party when it is required for the delivery of
our services.
5.2. We may from time to time need to disclose personal
information to comply with a legal requirement, such as a law,
regulation, court order, subpoena, warrant, in the course of a
legal proceeding or in response to a law enforcement agency
request.
5.3. We may also use your personal information to protect the
copyright, trademarks, legal rights, property or safety of
Caravanpro, www.caravanpro.com.au, its customers or third
parties.
5.4. Information that we collect may from time to time be
stored, processed in or transferred between parties located in
countries outside of Australia.
5.5. If there is a change of control in our business or a sale
or transfer of business assets, we reserve the right to transfer to
the extent permissible at law our user databases, together with any
personal information and non-personal information contained in
those databases. This information may be disclosed to a potential
purchaser under an agreement to maintain confidentiality. We would
seek to only disclose information in good faith and where required
by any of the above circumstances.
5.6. By providing us with personal information, you consent to
the terms of this Privacy Policy and the types of disclosure
covered by this Policy. Where we disclose your personal information
to third parties, we will request that the third party follow this
Policy regarding handling your personal information.
6. Security of your personal information
6.1. Caravanpro is committed to ensuring that the information
you provide to us is secure. In order to prevent unauthorised
access or disclosure, we have put in place suitable physical,
electronic and managerial procedures to safeguard and secure
information and protect it from misuse, interference, loss and
unauthorised access, modification and disclosure.
6.2. The transmission and exchange of information is carried out
at your own risk. We cannot guarantee the security of any
information that you transmit to us, or receive from us. Although
we take measures to safeguard against unauthorised disclosures of
information, we cannot assure you that personal information that we
collect will not be disclosed in a manner that is inconsistent with
this Privacy Policy.
7. Access to your personal information
7.1. You may request details of personal information that we
hold about you in accordance with the provisions of the Privacy Act
1988 (Cth). A small administrative fee may be payable for the
provision of information. If you would like a copy of the
information which we hold about you or believe that any information
we hold on you is inaccurate, out of date, incomplete, irrelevant
or misleading, please email us at info@caravanpro.com.au.
7.2. We reserve the right to refuse to provide you with
information that we hold about you, in certain circumstances set
out in the Privacy Act.
8. Complaints about privacy
8.1. If you have any complaints about our privacy practices,
please feel free to send in details of your complaints to PO Box
2263, Tingalpa, QLD 4173, Australia. We take complaints very
seriously and will respond shortly after receiving written notice
of your complaint.
9. Changes to Privacy Policy
9.1. Please be aware that we may change this Privacy Policy in
the future. We may modify this Policy at any time, in our sole
discretion and all modifications will be effective immediately upon
our posting of the modifications on our website or notice board.
Please check back from time to time to review our Privacy
Policy.
10. Website
10.1. When you visit our website
When you come to our website (www.caravanpro.com.au) we may
collect certain information such as browser type, operating system,
website visited immediately before coming to our site, etc. This
information is used in an aggregated manner to analyse how people
use our site, such that we can improve our service.
10.2. Cookies
We may from time to time use cookies on our website. Cookies are
very small files which a website uses to identify you when you come
back to the site and to store details about your use of the site.
Cookies are not malicious programs that access or damage your
computer. Most web browsers automatically accept cookies but you
can choose to reject cookies by changing your browser settings.
However, this may prevent you from taking full advantage of our
website.
10.3. Our website may from time to time use
cookies to analyses website traffic and help us provide a better
website visitor experience. In addition, cookies may be used to
serve relevant ads to website visitors through third party services
such as Google Adwords. These ads may appear on this website or
other websites you visit.
10.4. Third party sites
Our site may from time to time have links to other websites not
owned or controlled by us. These links are meant for your
convenience only. Links to third party websites do not constitute
sponsorship or endorsement or approval of these websites. Please be
aware that Caravanpro is not responsible for the privacy practises
of other such websites. We encourage our users to be aware, when
they leave our website, to read the privacy statements of each and
every website that collects personal identifiable information.